SUPPORT
Solebon Solitaire launched with the App Store in 2008 and remains the leading Solitaire app on iOS. Solebon Solitaire launched on Android in 2016. All Solebon apps are made in the USA.
Manage Your Settings
Solebon apps have a settings icon in the upper-right corner or on the lower toolbar which reveals an extensive set of options. Players can customize their player account, graphics, sounds and a variety of screen display options.
Frequently Asked Questions
Q: Where can I learn more about the How to Win feature on Solebon?
A: We have a dedicated support page here.
Q: How do I move stats from an old device to a new ?
A: Tap here and look under NEW DEVICES for details.
Q: How do I transfer stats from the free version of Solebon to the paid version of Solebon?
A: Tap here and look under TRANSFER STATS for details.
Q: Do the games always have a solution?
A: Any deal that is a Winning Deal has a proven winning solution.
Q: Are the hands randomly generated?
A: Yes. Winning Deals are randomly generated from a pool of hundreds of millions of proven winners. Purely random or unknown deals are generated without any programmed alterations or interference. In fact, the number of potential hands for any 52 card deck is quite large. With a random distribution, the potential number of hands is roughly a number that begins with an 8 and has 67 zeros after it. (For more detail, see Randomization here http://en.wikipedia.org/wiki/Shuffling.)
Q: How do I manage the sounds feature?
A: Sounds can be managed with the mute button on the play field, the sound level within settings, and with the buttons on your iOS device.
Q: How do I play audio from another app (like music or podcasts) in Solebon?
A: Some users have found it necessary to power their iOS device off and then restart to correct this problem.
Q: How do I keep Solebon from activating my Bluetooth devices?
A: This is an issue better solved by Apple at the system level, but we have a workaround that should do the trick. Here's what you need to do:
1. Launch the Solebon app as you normally would.
2. Tap the mute button on the screen to turn off the sound.
3. Leave the app and then go back in.
With the mute button activated upon launch, the sound code should be totally deactivated so that the Bluetooth functionality won't detect it. We can't guarantee this will work with every scenario but your odds are pretty good.
Q: How do I scroll on Solebon Pro for iPad?
A: Solebon Pro for iPad requires two fingers to scroll since the one-finger drag is used to move cards. Also, use the two-finger pinch to resize cards.
Q: ANDROID DISPLAY - How to correct display issues?
A: Follow these steps to address changes in the Android operating system:
1. Open the Settings for your device, select "Display" and then select "Full screen apps".
2. Scroll down through the apps until you find our Solitaire app.
3. Tap the switch to enable full screen mode.
General iOS Support
Q: How do I force close apps?
A: For players with an iPhone X device or any iPad running iOS 12 or later, follow the instructions found here. For all others, simply double tap on your device's home button and slide up to force close an app.
Q: How do I restart my device? (also referred to as a reboot)
A: Follow directions from Apple found here.
Q: How do I correct a problem download or updating from the App Store?
A: Follow directions from Apple found here.
Frequently Asked Questions (Legacy Leaderboard, pre 8.0 versions)
Q: How do I reconnect to the Solebon Leaderboards?
A: Hard close the app (double-tap on the home button and slide up to close the app), turn your device off then back on, and start the app. If this doesn't work, you will need to re-authenticate. On your device, tap the Settings icon then scroll down and tap the Game Center item (it will probably be at the bottom of a grouping that begins with Music). Tap on the "Apple ID: ..." near the top then tap "Sign Out". Cycle your device off then back on. Go back into Settings then Game Center and tap Sign In.
Q: How do I turn Solebon Leaderboards on/off work?
A: Simply tap the Show Leaderboards switch in Settings. This will not impact your Stats.
Q: Why do my Leaderboards not always match my Stats?
A: Leaderboards are driven by game play once a player begins using the Leaderboards. Historical data will not feed the Leaderboards in most instances.
Solebon Solitaire launched with the App Store in 2008 and remains the leading Solitaire app on iOS. Solebon Solitaire launched on Android in 2016. All Solebon apps are made in the USA.
Manage Your Settings
Solebon apps have a settings icon in the upper-right corner or on the lower toolbar which reveals an extensive set of options. Players can customize their player account, graphics, sounds and a variety of screen display options.
Frequently Asked Questions
Q: Where can I learn more about the How to Win feature on Solebon?
A: We have a dedicated support page here.
Q: How do I move stats from an old device to a new ?
A: Tap here and look under NEW DEVICES for details.
Q: How do I transfer stats from the free version of Solebon to the paid version of Solebon?
A: Tap here and look under TRANSFER STATS for details.
Q: Do the games always have a solution?
A: Any deal that is a Winning Deal has a proven winning solution.
Q: Are the hands randomly generated?
A: Yes. Winning Deals are randomly generated from a pool of hundreds of millions of proven winners. Purely random or unknown deals are generated without any programmed alterations or interference. In fact, the number of potential hands for any 52 card deck is quite large. With a random distribution, the potential number of hands is roughly a number that begins with an 8 and has 67 zeros after it. (For more detail, see Randomization here http://en.wikipedia.org/wiki/Shuffling.)
Q: How do I manage the sounds feature?
A: Sounds can be managed with the mute button on the play field, the sound level within settings, and with the buttons on your iOS device.
Q: How do I play audio from another app (like music or podcasts) in Solebon?
A: Some users have found it necessary to power their iOS device off and then restart to correct this problem.
Q: How do I keep Solebon from activating my Bluetooth devices?
A: This is an issue better solved by Apple at the system level, but we have a workaround that should do the trick. Here's what you need to do:
1. Launch the Solebon app as you normally would.
2. Tap the mute button on the screen to turn off the sound.
3. Leave the app and then go back in.
With the mute button activated upon launch, the sound code should be totally deactivated so that the Bluetooth functionality won't detect it. We can't guarantee this will work with every scenario but your odds are pretty good.
Q: How do I scroll on Solebon Pro for iPad?
A: Solebon Pro for iPad requires two fingers to scroll since the one-finger drag is used to move cards. Also, use the two-finger pinch to resize cards.
Q: ANDROID DISPLAY - How to correct display issues?
A: Follow these steps to address changes in the Android operating system:
1. Open the Settings for your device, select "Display" and then select "Full screen apps".
2. Scroll down through the apps until you find our Solitaire app.
3. Tap the switch to enable full screen mode.
General iOS Support
Q: How do I force close apps?
A: For players with an iPhone X device or any iPad running iOS 12 or later, follow the instructions found here. For all others, simply double tap on your device's home button and slide up to force close an app.
Q: How do I restart my device? (also referred to as a reboot)
A: Follow directions from Apple found here.
Q: How do I correct a problem download or updating from the App Store?
A: Follow directions from Apple found here.
Frequently Asked Questions (Legacy Leaderboard, pre 8.0 versions)
Q: How do I reconnect to the Solebon Leaderboards?
A: Hard close the app (double-tap on the home button and slide up to close the app), turn your device off then back on, and start the app. If this doesn't work, you will need to re-authenticate. On your device, tap the Settings icon then scroll down and tap the Game Center item (it will probably be at the bottom of a grouping that begins with Music). Tap on the "Apple ID: ..." near the top then tap "Sign Out". Cycle your device off then back on. Go back into Settings then Game Center and tap Sign In.
Q: How do I turn Solebon Leaderboards on/off work?
A: Simply tap the Show Leaderboards switch in Settings. This will not impact your Stats.
Q: Why do my Leaderboards not always match my Stats?
A: Leaderboards are driven by game play once a player begins using the Leaderboards. Historical data will not feed the Leaderboards in most instances.
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